Privacy Policy

Privacy Policy

Introduction
The Meem Noon team welcomes you and informs you that, in our commitment to protecting users, the platform strives to safeguard the information of merchants and consumers in accordance with this privacy policy. This policy was created to define and clarify how we use your information.

General Definitions

  • Meem Noon: Meem Noon is a mobile application that connects customers and merchants.
  • User: Any platform user, whether a customer or a merchant.
  • Customer: A consumer who purchases from a retailer for personal consumption and use.
  • Merchant: A business entity offering products in bulk for sale to customers.
  • Internal Carrier: Shipping companies and couriers responsible for transporting shipments within the Kingdom.
  • Shipment: Products ordered by the customer through the application after being delivered to the internal carrier.

Information Collected by Meem Noon Platform

  • Customer Personal Information: Name, email address, phone number, and home address.
  • Merchant Personal Information: Name, email address, and national ID details.
  • Store Information: Commercial registration number, bank account certificate (IBAN), and store address.

Store Data

  • Meem Noon is aware of the store's revenue because stores use the payment gateways provided by the platform.
  • Meem Noon has access to the products listed in the stores.
  • Meem Noon monitors store performance to improve operations and showcase the best-performing merchants on a dedicated section of the application.

Privacy Policies

  • Meem Noon strives to retain information in a manner that protects the privacy of both merchants and customers. The platform uses this information to enhance its quality and improve user experience.
  • To maintain a secure environment on the platform, Meem Noon may share any of this information with the appropriate authorities to take necessary action against violators in cases of unlawful or unauthorized activities.
  • Users acknowledge and agree that Meem Noon may use their information to send marketing messages.

Sharing Information
Users fully understand and agree that when they purchase from a store, they grant Meem Noon permission to provide the merchant with certain details such as their name, phone number, email address, and home address. This enables the merchant to complete the order and ship the requested product.

User Rights Regarding Personal Data

  • Right to Access: Users have the right to access their personal data stored on the Meem Noon platform.
  • Right to Obtain a Copy: Users can request a copy of their personal data collected by Meem Noon.
  • Right to Rectification: Users have the right to amend or update their personal data to ensure its accuracy and completeness.
  • Right to Deletion: Users can request the deletion or destruction of their personal data if it is no longer needed for processing.
  • Right to Withdraw Consent: Users can withdraw their consent to the processing of their personal data at any time.

We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and administrative measures to protect and secure the information we collect. While we employ suitable security measures to safeguard your personal data from unauthorized access, loss, or alteration, please note that no method of data transmission or electronic storage can be guaranteed to be 100% secure.

Additionally, the platform may include links to other websites on the internet. We are not responsible for those websites, and we encourage you to review their privacy policies when you access them via any links.

We may update this privacy policy periodically, and any changes will be published on our platform. We encourage you to review the privacy policy regularly. If you have any questions or concerns about this privacy policy or the protection of your personal information, please contact us through the channels available on our platform. Your privacy matters to us, and we are committed to ensuring its protection.