Merchant Registration Agreement

First Party: Meem Noon, registered under Commercial Registration Number 2031114624, with its address: [First Party Address], and phone number: 0502544451.
Second Party: [Second Party Name], registered under Commercial Registration Number [Commercial Registration Number], with its address: [Second Party Address], and phone number: [Second Party Phone Number].

Preamble
The Meem Noon platform is a mobile application dedicated to connecting merchants interested in selling gold with customers looking to purchase gold. The First Party is committed to providing the following services to the Second Party:

1. Operating the platform (as a mobile application) smoothly and without interruptions 24/7.
2. Registering the merchant on the platform and providing continuous technical support.
3. Providing a dedicated dashboard for merchants to manage store settings, add products, track orders, and view store statistics.
4. Offering a variety of payment methods on the platform.
5. Providing different shipping and delivery options for merchants to choose the most suitable one.

Accordingly, both parties agree to conclude this agreement in accordance with the following terms and conditions:

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Terms and Conditions

1. Annual Subscription Fee:

   • The registered merchant is obligated to pay an annual subscription fee of 1,200 SAR, noting that merchants are exempted from this fee until 01/01/2026.

2. Adherence to Actual Inventory:

   • Merchants are required to ensure the availability of the products listed on the platform and not delay orders due to unavailable stock.
   • The inventory listed on the platform is considered the official and actual inventory.

3. Accuracy of Product Images:

   • Merchants must upload clear and accurate images of their products that display all details naturally, avoiding any manipulation of colors or lighting to misrepresent the product.

4. Customer Data Protection:

   • Merchants commit to safeguarding customer data and maintaining the confidentiality of their information in accordance with Meem Noon’s usage policies.

5. Delivery of Products in Good Condition:

   • Meem Noon disclaims responsibility for any damage to the product during shipping or discrepancies between the shipment and the ordered product.
   • Merchants are responsible for communicating with the customer and the internal carrier to resolve any issues that may arise.

6. Return and Exchange Policies:

   • Merchants must define clear return and exchange policies for their store in accordance with their products.
   • Meem Noon disclaims responsibility in cases where customers request a return or exchange for any reason.

7. Refunds in Case of Product Issues:

   • Customers have the right to request a full refund if the product has a manufacturing defect or is different from the displayed image.
   • The merchant bears the costs of the full refund, including bank or administrative fees, as Meem Noon holds no responsibility for such cases.

8. Meem Noon Commission:

   • Meem Noon charges a commission of 5% on every sale transaction.
   • For example:
     • If the product price is 100 SAR and the customer pays using Visa:
       • Payment processing fee (Visa): 2.5% + 1 SAR = 3.5 SAR.
       • Meem Noon commission: 5% = 5 SAR.
       • Net amount for the merchant: 91.5 SAR.
   • Payment fees vary depending on the payment method used.

Payment Processing Fees

The following fees apply based on the payment method used by customers on the platform:

1. MADA Transactions: A fee of 0.95% of the transaction amount is applied.
2. VISA/MasterCard Transactions: A fee of 2.5% + 1 SAR is applied to each transaction.
3. URPAY Transactions: A fee of 1.5% of the transaction amount is applied.
4. STCPAY Transactions: A fee of 2% of the transaction amount is applied.
5. Tabby or Tamara Transactions: A fee of 6.99% + 1 SAR is applied to each transaction.

Note:

• The payment option via Tabby or Tamara can be enabled or disabled by the merchant as per their preference.